Frequently Asked Questions

Click the relevant topic below for help with your query.

Booking an Appointment
Your Hair Service
Finding The Right Stylist
Homepage FAQs
Sergio FAQs
When does {SALON} open?
Do you have late night opening at {SALON}?
Do you offer cutting & styling at your {LOCATION} salon?
Do you offer barber haircuts for men?
Which stylist is right for me?
How much do you charge for a cut & blow dry?
Is Giannasso Hair & Beauty a Covid-Secure Salon?
How Can I Book An Appointment At Giannasso Hair & Beauty Salon?
Can I Have A Balayage Hair Colour At Giannasso Salon?
Are You The Best Hairdressing Salon In London's West End?
Does Giannasso Salon Have Lots Of Five Star Client Reviews?
Does Giannasso Salon Have Step-Free/Wheelchair Access?
What Beauty Services Do You Offer At Giannasso Salon?
Does Giannasso Salon In London's West End Have A Cancellation Policy?
Do You Offer Consultations?
I'm Looking For A Mobile Hairstylist In London. How Can I Book?
What Hair Colouring Services Do You Offer?
Do You Offer Make-Up as a Standalone Service?
How Do I Make an Appointment With You at SMUK London Salon?

We love welcoming clients old and new into {SALON} in {LOCATION}. You can see our opening times here {CONTACT}

We open late on {LATEDAY}. Check out our opening times here {CONTACT}

Our stylists are highly trained and experienced in cutting and styling hair. We can create a wide range of looks including short chic haircuts, mid-length styles, bobs and lobs, and long hairstyles for women. We also offer a haircutting and styling service for men.

We are a unisex salon offering haircutting and styling for men and women. Find out more about our men's hair services here {MENS}

All our stylists are highly trained but some have more experience than others which is reflected in their job titles and our pricing structure. If you are looking for a complex hair colour such as balayage, ombre or even a colour correction, we recommend you book in with one of our more experienced colourists. If you are unsure, please call the salon on {PHONE} and we can help match the right stylist to your hair needs.

Our prices vary depending on which level of stylist you choose and whether you are booking in for a trim or a restyle. You can check all of our prices here {PRICES}

Yes. Giannasso Hair & Beauty salon in Covent Garden prioritise keeping our clients and team safe. As well as maintaining a spotless salon, we also adhere to all of the Government guidelines, including social distancing, mask-wearing and personal hygiene. Read about our Covid safety measures here.

It's very easy to book a hair appointment at our award-winning salon in Covent Garden. You can book online 24/7 at or drop us an email at Please note, online bookings are not available for Keiko, Tommy or Chris but we can help you book via e-mail or by phone on 020 7240 9973.

Yes. Our highly trained hair colour technicians are experts in creating bespoke balayage hair colours! Find out more about balayage here.

Our clients tell us we are the best hair salon in Covent Garden because we offer such a great range of hair services as well as five star customer service and trademark Italian hospitality.

Absolutely! We are the number one hairdressers in Covent Garden and have lots of five star salon reviews from our delighted guests. You can read some of our reviews here to find out why we are the number one salon in London's West End for cutting, styling and hair colour.

Unfortunately, our salon backwashes are based downstairs, which is only accessible via a staircase. This means we are sadly unable to provide any services that require your hair to be washed for clients who require step-free access. i.e. hair colour or a blow-dry. We are, however, more than happy to try and accommodate anyone who uses a wheelchair in whatever capacity we can. Please don't hesitate to get in touch to chat about your visit.

We offer a wide range of professional beauty services at our Covent Garden salon, including everything from facial treatments, massages, manicures and pedicures, eyebrow threading, waxing, professional make-up application and more. Find out more here.

At Giannasso Hair & Beauty salon in London's West End, we understand things happen and you cannot always attend your reservations with us, however late cancellations, being late and ‘no show’ appointments cost us precious time and money. We always ensure we have the correct amount of time booked with you, please ensure you let us know if you would like to make any changes to your booked services to allow others to book this time slot. Read more about our Cancellation Policy here.

Yes, I offer consultations to help you find the perfect haircut, style or colour for you! This is a VERY important part of the process. I will analyse your hair, understand your needs, discuss your daily hair routines, your likes and dislikes - then come up with a bespoke hairstyle, colour and make-up that will suit your individual style.

Booking an appointment with me has never been easier! Message me on WhatsApp here or visit me at SMUK Belgravia salon on Tuesdays-Thurs  (and every other Saturday) OR Thom Kirby salon in Wimbledon on Fridays & alternating Saturdays.

Hair colour brings joy to life - which is one of the reasons why I LOVE it so much! I am a highly-experienced hair colourist with accolades including L'Oreal Colour Specialist to my name. I am an educator known for creating long-lasting, bespoke hair colour results. My services include everything from balayage to full head hair colour transformations and simple toners. You can dream it, I can achieve it! Click here to find out more about the hair colour services I offer.

No, my make-up services must be booked alongside a hair appointment.

You can make an appointment with me at SMUK London (Belgravia) by calling 020 3873 4568 or by sending a WhatsApp to 07743552098. You can also contact me directly here. The nearest tube station is Victoria and you can find the salon at 20-21 Eccleston Yards, London SW1W 9NF.